Bibliography


Artefact 2: Video on past and present hospitality _https://www.youtube.com/watch?v=tCdvxFDRG2M


Artefact 4: Photos taken by Yvette Han (Hotel, Restaurant, Cruise, Airline) and Kirwin Lee (Amusement Park)
References: http://www.f-cca.com/downloads/2013-cruise-industry-overview.pdf (Cruise)
http://faculty.haas.berkeley.edu/BORENSTE/airreg08o.pdf (Airlines)
http://science.howstuffworks.com/transport/flight/modern/airline.htm (Airlines)


Artefact 5: <INTERVIEW>
- Financial Controller of XX Hotel
- Facilitators of Republic Polytechnic 

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